VoIP and Telephony Analytics

The VoIP and Telephony market currently shows challenging conditions, with 677 active sellers competing for a relatively small market share. The average service price stands at $57, generating typical monthly revenues of $57 per seller from approximately one order per month. Historical data shows total sales of 7,010 orders, though current growth rates are minimal at +0.01% for both revenue and sales volume. Competition is notably intense with a score of 99.90, making it difficult for new sellers to establish themselves. The market spans services priced from $20 to $100, indicating a wide range of offering types but also suggesting price pressure. With 987 active services being offered, sellers are facing significant challenges in differentiating their offerings and capturing customer attention. Looking ahead, the declining trend and high competition suggest sellers need to focus on specialization or unique value propositions to succeed. While the base market remains stable with consistent average order values, growth opportunities may lie in targeting specific niches or bundling services to increase per-order value. New sellers should carefully consider their entry strategy, given the saturated market conditions and minimal growth indicators.

Active Gigs
935
Total Sales
240
Top Sales
2
Category Growth
2.8
%

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Market Overview and Trends

The VoIP and Telephony market shows declining engagement despite steady demand for remote communication solutions. While competition is intense, specialized services and enterprise-focused offerings present growth opportunities. - Growing demand for cloud PBX and UCaaS integration services - Increased interest in AI-powered voice analytics and automation - Peak demand during Q4 and Q1 business planning cycles - Rising requests for HIPAA-compliant VoIP solutions - Strong demand from healthcare and financial sectors